Meet the Enhanced Hope
Your questions. Your banking. Your time.
We’ve given Hope an upgrade, and she’s ready to do more for you.
Hope, our incredible Voice Assistant, who greets members when they call into our main phone line, has been enhanced to be more conversational and capable of helping with a wider variety of your everyday banking needs. When you call HomeTown, you can start talking with Hope right away and get the information or assistance you need 24/7 — without waiting for regular business hours.
A little more help, right when you need it.
Whether you have a quick question or need help with a basic banking task, Hope is available 24/7 to make everyday banking easier.
With Hope, you can:
- Check your account balance
- Review recent transactions
- Complete basic banking tasks
- Get answers to common questions
- Bank in English or Spanish
And because Hope is voice-driven, you can simply talk to her naturally—just like you would with a member service representative.
More convenience. Less waiting.
Life doesn’t always happen between 9 and 5. Maybe you need to check your balance before work, have a question after dinner, or want to take care of a quick banking task on the weekend — Hope is here whenever you need her.
The next time you call HomeTown, give Hope a try. You might be surprised by just how much she can do.
Fast. Convenient. Available 24/7.
Call HomeTown today and talk to Hope.
